My credit cards have seen better days as I have been using them very frequently. Last week I called HSBC for replacement cards as the ones I have are falling apart. Lo and behold, the replacement cards came within 48 hours. Efficient….I like.
Yesterday, I saw the bill. they charge me RM50 for the replacement card. HELLO!!!!!! I did not lost the card. I did not abuse the card. All I did was use it frequently.
This is the price consumer like us pays to banks like HSBC. All I can say is this. If they don’t like my business, I will go to somebody else. Expensive…I don’t like…
Simple One 
you can complain and ask them to waive it.
By: Bee on October 25, 2009
at 3:53 pm
ya.. citi also like dis.. if replacement card is initiated by customer, then customer pays..
you won’t pay only if it’s bank initiated…
now, new service fee la pulak.. sigh..
By: Pah on October 26, 2009
at 9:17 am
just called HSBC and cancelled my card hahaha. padan muka
By: Moss on October 28, 2009
at 2:44 am